Christmas Period Arrangements

8th December, 2020

Hello everyone We hope this finds you all well. As we approach the Christmas period we wanted to make you aware of CDC staffing during the Christmas and New Year breaks in case you have an emergency at your business premises and need assistance. CDC Christmas Staffing Monday 21st December – Martha and Judith working as normal Tuesday 22nd December – Sue working as normal Wednesday 23rd December - Reception is closed – Beth’s personal mobile 07842550510 Thursday 24th December Reception is closed – Beth’s personal mobile 07842550510 Friday 25th December – Christmas Day - CC 24 hour helpline Monday 28th December – Boxing Day - CC 24 hour helpline Tuesday 29th December – Judith and Sue are working as normal Wednesday 30th December – Judith and Sue are working as normal Thursday 31st December - Reception is closed Sue until 1 pm and Beth’s personal mobile thereafter 07842550510 Friday 1st January- New Year’s Day - CC 24 hour helpline CDC Contact Details: Judith Barron (full time) Administrator Tel: 01726 839363 Email: reception@esamcornwall.co.uk Beth Taylor-Stubbs (part time Tuesday to Thursday) Commercial Property Manager Email: beth.taylor-stubbs@cornwalldevelopmentcompany.co.uk Mobile: 07925360586 Martha Burnyeat (part time Monday to Wednesday) Commercial Property Officer Mobile: 07729 625632 Email: martha.burnyeat@cornwalldevelopmentcompany.co.uk Sue Gilbert (part time) Administrator Tel: 01726 839363 Mobile: 07484 010456 Email: sue.gilbert@cornwalldevelopmentcompany.co.uk Out of Hours Emergency Contacts: To report a property maintenance fault out of hours in the common areas for which the Landlord is responsible: (16:30 – 08:30 weekdays, weekends and public holidays) Telephone: 0300 1234 100 You will be put through to the Cornwall Council contact team who will contact the emergency maintenance team. Security Alarm or Access Issues: Cornwall Council have employed Kestrel Services to provide mobile security patrols and they are able to deal with any security alarm issues and access issues out of normal business hours. KESTREL SECURITY 24 HOUR CONTACT: 0238 086 5658 Keys and swipe cards must only be used by the individual they are assigned to and has signed for them and should they be lost or stolen; this must be reported immediately as below so that the card can be deactivated. Please contact CDC to notify them and they will organise this on your behalf. Power Cut: To report a full site power failure to Western Power call: 105 or 0800 6783 105 Post and deliveries On the days that Reception is closed, the front door will be set to ‘exit only’ with access via the Verex swipe cards. If you or your staff will be on site on these days, please let Judith know and appropriate signage will be placed on the front door advising the postman and delivery drivers to contact you via the call bell. If you will not have anybody on site to receive post and parcels on the days that Reception is closed, please make sure you have appropriate re-directions or holds in place with Royal Mail and all your delivery providers. Please circulate this to your teams as necessary. We hope you have a peaceful and happy Christmas. Judith and Sue